Apple Authorised Reseller & Service Provider

Apple

EduCom IT delivers end-to-end Apple solutions across Australia. We combine accredited Apple expertise with practical deployment and support capabilities — so businesses, schools and government can procure, deploy and manage Apple technology confidently through a single provider.

About the partnership

End-to-end Apple, from one provider.

As both an Apple Authorised Reseller and an Apple Authorised Service Provider, EduCom IT covers the full Apple lifecycle — from device supply and AppleCare through to MDM deployment, ongoing support and authorised repairs. That single accountability matters when something needs to actually happen.

We treat Apple as a connected ecosystem rather than a one-off purchase. Apple Business Manager and Apple School Manager link procurement to MDM. Jamf and Mosyle deliver the device policy. AppleCare and our Authorised Service handle what comes after.

Product range & ecosystem

  • · MacBook
  • · MacBook Air
  • · MacBook Pro
  • · iMac
  • · Mac mini
  • · Mac Studio / Mac Pro
  • · iPhone
  • · iPad
  • · Apple Watch
  • · AirPods
  • · Software & apps
  • · Accessories

Core services

  • Procurement as an Apple Authorised Reseller.
  • Deployment via Apple Business and Apple School Manager.
  • Device management through Jamf Pro and Mosyle.
  • Technical support across the Apple environment.
  • Security & accessibility solutions on Apple devices.
  • Buy-Back programs for institutional fleets.
  • AppleCare products and authorised repairs via ASP status.

Industries we serve

  • · Retail & Hospitality
  • · Small Office / Home Office
  • · Education
  • · Government
  • · Trade
  • · Healthcare

Where Apple connects across our services

FAQ

Frequently asked questions

What does EduCom IT do as an Apple partner?

We are both an Apple Authorised Reseller and an Apple Authorised Service Provider, which means we can supply, deploy, manage, support and repair Apple devices end-to-end. Single provider, single relationship.

What Apple devices do you support?

MacBook, MacBook Air, MacBook Pro, iMac, Mac mini, Mac Studio, Mac Pro, iPhone, iPad, Apple Watch and AirPods — across business and education.

Do you handle Apple Business and Apple School Manager?

Yes. We set up and administer Apple Business (formerly Apple Business Manager) and Apple School Manager, including automated device enrolment, app licensing and MDM linkage.

Which MDM platforms do you implement for Apple?

Jamf Pro and Mosyle — both Apple-specific MDMs — alongside Microsoft Intune for organisations with mixed Apple and Windows fleets.

Which industries do you serve?

Retail and Hospitality, Small Office / Home Office, Education, Government, Trade and Healthcare — anywhere Apple hardware needs to be supplied, deployed and supported properly.

Can you provide AppleCare?

Yes. We supply AppleCare and AppleCare+ products as part of the procurement process, and we handle warranty and AppleCare+ repairs through our Authorised Service Provider status.

Want help with Apple?

Tell us what you're using or considering — supply, deployment, MDM, AppleCare, repairs. We support the whole lifecycle from one team.