Apple Authorised Service Provider

Warranty, AppleCare+ & non-warranty repairs.

Our experienced Apple-trained technicians cover everything from iPhone screens to MacBook shutdowns, under Apple's Limited Warranty, AppleCare+ Coverage or as paid out-of-warranty repairs. Whether it's a quick screen replacement or a complex Mac fix — we'll get you sorted.

MacBook
MacBook Air
MacBook Pro
iMac
Mac mini
Mac Studio
Mac Pro
iPhone
iPad
Apple Watch
AirPods
iPod
Accessories
Before you bring it in

A few things we need from you before service.

Apple's repair process requires a couple of preconditions on every device. Sorting these first means we can start the diagnosis the moment it arrives.

macOS devices

  • Have your Apple ID password ready. We require Find My to be turned off before repair — if Find My is still on, we cannot service the device. If you've forgotten your Apple ID, visit iforgot.apple.com.
  • Back up your Mac if you can. Some repairs require a factory reset. Apple's backup guide →
  • Bring proof of purchase if available.
  • Have your macOS user name and password ready.
  • If a firmware password is set, turn it off before bringing the device in. Otherwise the repair may be blocked.
  • Bring any accessories you'd like us to check.

iPhone & iPad

  • Have your Apple ID password ready. We require Find My iPhone to be turned off — if it's still on, we cannot service the device. iforgot.apple.com can help if you've forgotten your credentials.
  • Back up your device. Some repairs require a factory reset. Apple's iPhone/iPad backup guide →
  • Bring proof of purchase if available.
  • Remove your SIM card.
  • Bring any accessories you'd like us to check.
Service price list

Transparent pricing for every Apple device.

Prices below are starting points and apply nationally. Final pricing is confirmed after diagnosis. AppleCare+ and warranty coverage may reduce these fees significantly.

Diagnosis & service fees Starting fee, applied at intake

ServiceFee
Computer minimum service fee$129
iPhone, iPad, iPod and Accessories minimum service fee$79
Insurance quote$99

With AppleCare+ Service-fee schedule per device class

DeviceScreen repairOther damage
iPhone with AppleCare+$45$149
Mac with AppleCare+$149$429
iPad with AppleCare+$65$65
Apple Watch with AppleCare+$99$99
iPhone non-warranty repair estimatorIncludes $79 service fee
Select your iPhone model and a repair type to see an estimate.
DisclaimerAll pricing is based on accurate information and is always subject to a technician's assessment in-store. Final cost may change based on diagnosis findings, parts availability, additional damage discovered during inspection, or coverage under Apple's Limited Warranty or AppleCare+.
Institutional service requests

Schools, business or government? Use our intake forms.

Institutional service requests use a dedicated intake to speed up booking and asset tracking. Pick the location closest to you.

Have a device that needs servicing?

Walk into one of our four NSW locations, or send us a quick enquiry and we'll get the right repair scoped up for you.