Solutions · Apple Buy-Back

Apple Buy-Back program.

As an Apple Authorised Reseller, EduCom IT operates a buy-back arrangement for existing Apple device fleets. We turn the devices you're ready to retire into credit toward the next refresh — so capital rolls forward into your next program instead of being absorbed by hardware you already own.

Why organisations use it

Financially conscious decisions about technology capital.

The buy-back program is designed to let institutions make better financial decisions about the capital tied up in their technology programs. Rather than absorbing the full cost of every refresh, the existing fleet's residual value flows directly into the next acquisition — keeping budgets stable and devices current.

Key benefits

  • Reduce total cost of ownership across the device lifecycle.
  • Stay current with the fast pace of change in Apple technology.
  • Reduce e-waste by having devices repurposed for Ex-Asset sale.
  • Simplified data disposal & compliance — certified wipe handled by us.
  • Improved budget forecasting with predictable refresh economics.

How it works

  1. Scope — we identify which devices are eligible and what they're worth in today's market.
  2. Plan — buy-back credit is structured into the new procurement, often paired with finance options where useful.
  3. Hand-back — devices are returned, data is certified-wiped and MDM offboarding is completed.
  4. Refresh — credit is applied to the new fleet, with deployment coordinated through our wider procurement and lifecycle services.
  5. Repurpose — eligible devices are certified fit for sale and re-sold through Ex-Assets.

Where it connects

FAQ

Frequently asked questions

What is the Apple Buy-Back program?

An institutional buy-back arrangement where EduCom IT purchases existing Apple devices from your organisation. The credit is applied toward your next technology purchase, helping reduce the up-front capital required for the next refresh.

Which devices are eligible?

Current and recent generations of Apple devices — MacBook, MacBook Air, MacBook Pro, iMac, Mac mini, iPad and iPhone — used in business or education environments. We scope eligibility against the specific fleet during the initial conversation.

How does the credit work?

Once the existing fleet is valued and accepted into the program, the agreed amount becomes credit toward your new procurement — typically reducing the capital required for the next device cycle rather than being paid out as cash.

What happens to the devices we hand back?

Devices are securely wiped, certified fit for sale, and re-sold through our Ex-Assets program. This reduces e-waste and gives Australian individuals, smaller businesses and schools access to certified Apple devices at a lower price point.

Is the data on our devices wiped?

Yes. We handle certified data wipe and MDM offboarding as part of the buy-back process, simplifying data disposal and compliance obligations on your side.

Can the buy-back run alongside a finance arrangement?

Yes. Buy-back credit often pairs with a finance arrangement on the next refresh, lowering both the up-front capital and the financed amount. We coordinate the two together.

Is this only for large organisations?

No. The program suits any organisation with a fleet of Apple devices coming up for refresh — schools running 1:1 programs, growing SMBs, and larger enterprises.

Got Apple devices coming up for refresh?

Tell us what you have. We'll value the fleet, structure the credit and coordinate the refresh as one program.