Lifecycle Services provide end-to-end support across the full technology lifespan — from initial planning through eventual retirement. We optimise for value, performance and sustainability at each phase, while minimising operational disruption and reducing total cost of ownership.
A device touches more than one moment in time. It's selected, purchased, configured, deployed, supported, refreshed, retired, wiped and either re-sold or recycled. Lifecycle Services turn those discrete events into one continuous program — proactive, documented and aligned to your refresh cycles.
Strategic planning, deployment and management, ongoing support, trade-in / buy-back at refresh, and certified data wipe with environmentally responsible e-waste recycling at end-of-life. It is the full lifespan of the device, handled as one program.
Yes. The program scales from a few devices to thousands across multiple sites. Smaller fleets benefit from the same coordinated approach without paying enterprise overhead.
We perform certified data erasure on devices before they leave your environment, and provide documentation of the wipe to support compliance and audit requirements.
Devices eligible for re-sale flow into the Ex-Assets program after certified wipe. Devices at true end-of-life are processed through environmentally responsible e-waste recycling channels.
Lifecycle Services focuses on the device lifecycle — procurement, deployment, refresh and retirement. It pairs naturally with our managed IT, Apple repairs and MDM services, and can complement an existing internal IT team.
Typical refresh cycles are 3–4 years for business and 4–5 years for education 1:1 programs, though the right cadence depends on workload, finance arrangements and residual value. We plan the cycle with you.